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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kiarra Shepard

June 11, 2026

5  out of  5
rating by Kiarra Shepard
"Review from my mother - “I cannot say enough great things about Ashley and the team at Lisa Torres’ State Farm Agency! Ashley helped me transfer both my auto and home insurance policies to their office, and the entire process was seamless from start to finish. Not only did she make everything easy, but she also saved me a significant amount of money on my premiums.

Ashley was incredibly kind, patient, and knowledgeable. She took the time to explain every detail in a way that was easy to understand and made sure I felt comfortable with my coverage options. Her customer service was truly exceptional.

My daughter recommended this office to me, and I am so glad she did. If you’re looking for an insurance agency that genuinely cares about its customers and works hard to find the best value, I 100% recommend Lisa Torres’ State Farm Agency. Thank you, Ashley, for such a wonderful experience!”"
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Shamim Ahmed

June 8, 2026

5  out of  5
rating by Shamim Ahmed
"Damaris’s customer service was excellent and very friendly and I appreciate your help."
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Kamila Moradi

June 8, 2026

5  out of  5
rating by Kamila Moradi
"Jasmine at State Farm is amazing! She helped me secure a great deal on both my auto and home insurance policies, providing better coverage at a lower cost than I was paying with Allstate. She patiently walked me through all of my coverage options, took the time to explain everything clearly, and made sure I understood exactly what I was getting.
Throughout the entire process, Jasmine was professional, knowledgeable, kind, and incredibly supportive. It's rare to find someone who genuinely cares about helping their clients, and she went above and beyond to make the experience stress-free.
Thank you, Jasmine! You are a true rockstar, and I highly recommend working with you for any insurance needs!"
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jb br

June 4, 2026

5  out of  5
rating by jb br
"Lisa Torres is truly one of a kind! As the owner of Dino Woody and a dedicated State Farm agent, she puts her heart into everything she does. She has been there for me when I was in the hospital and beyond. She is truly a great friend and a sister to be honest. At Prehistoric Nation, we are incredibly grateful for her constant support, encouragement, and friendship. She believes in our mission of bringing smiles, happiness, and unforgettable experiences to children and families, and she has been there for us every step of the way.
When it comes to insurance, Lisa is simply the best of the best. She is professional, knowledgeable, caring, and always goes above and beyond for her clients. She treats people like family and genuinely wants to help them protect what matters most.
Thank you, Lisa Torres, for being such an important part of our lives, our business, and the many families we serve. Your dedication, kindness, and commitment to helping others make a difference every day. We are proud to know you and highly recommend you to anyone looking for an outstanding insurance agent.
From all of us at Prehistoric Nation, thank you for everything you do!"
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PREHISTORIC NATION

June 4, 2026

5  out of  5
rating by PREHISTORIC NATION
"Lisa and her team are absolutely dino-mite! From the moment I walked in, they made me feel welcomed, valued, and genuinely cared for. Lisa is knowledgeable, patient, and always willing to go the extra mile to help. She takes the time to answer questions thoroughly and makes everything feel easy and stress-free.

What really stands out is the outstanding customer service from the entire team. Everyone is friendly, professional, and works together like a well-oiled Jurassic machine. It's rare to find a group that combines expertise with such a personal touch.

If customer service had a king of the dinosaurs, Lisa and her team would be the T-Rex of the insurance world, leading the pack with confidence and care. Highly recommend them to anyone looking for a team that truly puts their customers first!"
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Rebekka Pace

June 3, 2026

1  out of  5
rating by Rebekka Pace
"Do not support this office. I recently had an exchange with the owner and it was very poorly handled by her. I mentioned to her that I wasn’t able to get clarification on my policy and because of my multiple attempts to clarify she suggested to cancel the policy. I told her that her staff may not all be educated on the policy because of my multiple conversations that resulted in being told several different things. I’ve been with this office for awhile and would highly recommend that you do your research on this office.

The owner should not be so unprofessional and handle customers poorly. Especially in times of miscommunication, you should not have to deal with poor treatment. I happily switched my agents and glad I didn’t listen to her advice to cancel my policy because other offices were more than willing to help."
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Blayne Salloway

June 3, 2026

5  out of  5
rating by Blayne Salloway
"Lisa is absolutely wonderful to work with. She was incredibly patient, kind, and thorough throughout the entire process. She spent a tremendous amount of time gathering multiple quotes, reviewing our previous coverage, and making sure we understood all of our options. At no point did we feel rushed or pressured. Her professionalism, attention to detail, and genuine desire to help made what could have been a stressful experience feel easy and comfortable. Lisa is truly a gem, and I highly recommend her to anyone looking for an insurance agent who genuinely cares about her clients."
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Wido Handoko

June 3, 2026

5  out of  5
rating by Wido Handoko
"Best rate, great service, I would recommend it to all friends... love it"
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Maryann Remy

May 27, 2026

5  out of  5
rating by Maryann Remy
"Five stars for Lisa's location for State Farm is 100% real. The ladies at Lisa's office are amazing.

Jasmine recently helped me get different quotes during my home buying process and helped work with my mortgage loan officer when different docs were needed to prove homeowners insurance.

The great customer service Jasmine gave was top notch.

I have had the same positive interaction with other ladies in the office in the past. I'm confident I'm in good hands and highly recommend Lisa's office and her team."
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Jill Romeo

May 23, 2026

5  out of  5
rating by Jill Romeo
"Lisa and her team are wonderful! They are efficient, kind, and always there to help. We have several policies with her agency, and it was confusing for me to explain. They understood, made sense of everything, and came back with solid options, great prices, and in the end, perfect solutions offered by State Farm.

For each policy, her team took the time to go over the coverages and made suggestions—things I wouldn't have known to ask for or include. They answered all of our questions and never made me feel like I was imposing or bothering them. They truly care about us and ensured we were comfortable and understood everything. They provided quotes (and more quotes if we changed our minds…) and did it all with a smile.

We ended up saving a lot more than we expected with the best rates by far. Her team is well-versed in their products, and it is so nice to call and know that anyone who answers can help immediately. I highly recommend contacting Lisa and her team for any of your insurance needs!"
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Reneld Ferdinand

May 8, 2026

5  out of  5
rating by Reneld Ferdinand
"Wonderful team. Jasmine was extraordinary!!!"
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Kevin Jones

May 4, 2026

5  out of  5
rating by Kevin Jones
"OMG did Lisa come through for me! My previous state of residence VA had (unknowingly to me) suspended my license for an insurance issue 8 years ago! I only found out when my GA drivers license came due for renewal. My past insurance agent couldn't even find me as a customer even though I was with him for 2 years. Lisa helped me fax Virginia DMV multiple times the required documents that they needed. Needless to say, after such great service, I am now a client of hers."
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WEARECYCLE BREAKERSEVERYDAY

April 26, 2026

5  out of  5
rating by WEARECYCLE BREAKERSEVERYDAY
"girls are super friendly highly recommend"
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Luther Mckinnon

April 26, 2026

5  out of  5
rating by Luther Mckinnon
"Great people"
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Sara K

April 25, 2026

5  out of  5
rating by Sara K
"People are sweet"
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Jacob Sullivan

April 25, 2026

5  out of  5
rating by Jacob Sullivan
"They are awesome"
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Doug McClure

April 25, 2026

5  out of  5
rating by Doug McClure
"They are awesome 👌"
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Lynn Knight

April 23, 2026

5  out of  5
rating by Lynn Knight
"Insured my 5 autos and home
Saved a ton ! Highly recommend !"
We responded:
"You are one of the coolest , easiest customers I have ever had the pleasure to meet 😊🫶 thank you for your faith in my team and in our service . Welcome to the family ❤️"
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raju kumar

April 13, 2026

5  out of  5
rating by raju kumar
"Great service!"
We responded:
"Thank you Ms Kumar !! You were such a joy to serve ! We wish you all the happiness this 2020 !!! Thank you for trusting us with your family and your assets . We are excited about You !!! Thank you!!!"
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Julian Reyna

April 10, 2026

5  out of  5
rating by Julian Reyna
"Life insurance today went well 😁 Thank you Agent Ashley."
We responded:
"Thank you for letting us protect your life Mr Julian ! We love being your agent ! ❤️"
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Silvia Zacahua

April 10, 2026

5  out of  5
rating by Silvia Zacahua
"Me informo sobre seguro de vida super bien el servicio 100% recomendado"
We responded:
"Gracias por su visita y por su compañía me encantó educarla en seguro de vida y protección e inversión ..en vida y después de. Bonito fin de semana ! 🦖🦕
☺️"
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Eddie Medina

April 9, 2026

5  out of  5
rating by Eddie Medina
"The customer service is excellent and I recommend them to anyone looking for insurance"
We responded:
"Thank you for the review and recommendation Mr Eddie ! 😃"
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Amber DuQuesnay

March 24, 2026

5  out of  5
rating by Amber DuQuesnay
"Lisa was very helpful and sweet ! 10/10 would recommend."
We responded:
"Well now you got us blushing Ms Amber 💜🦖many thanks ! We loved meeting you ! "
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maria carolina perez

March 16, 2026

5  out of  5
rating by maria carolina perez
"Excelente service"
We responded:
"Thank you for you trust in our team and agency ! ☺️🫶"
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Kelli Spanjers

March 9, 2026

5  out of  5
rating by Kelli Spanjers
"Helpful, informative, and best prices. 😃"
We responded:
"Welcome to the family Ms Kelli !!! All the Betsy referrals are a gem 🥰🫶 we love having you and we hope to earn your business everyday ! "