State Farm® Insurance Agent Lisa Torres

"The service was excellent"

"My husband and I got to the office right before they closed to get a quote, but Lisa stayed and was very kind, friendly and professional. She did not rush us or appear pushy in any way. We highly recommend!"

"Wonder personable service all around. Very solid trustworthy agent. Goes the extra mile to make sure you are taken care of and is not pushy on any decision you need to make. I recommend this agent for all your insurance needs."

"Jazzman was awesome!"

"EXCELLENT CUSTOMER CARE by Ashley. She helped set up my policy. She was SO GOOD. I felt like I was talking to someone I knew. She was professional, really patient, friendly and super knowledgeable. I submitted my request just before 5pm.. then received a call seconds later. I was so tired from work and nearly didn’t answer the call. I’m glad I did. Ashley set up my brand new policy on my Honda Accord, walked me through options $ to add my son etc, and our conversation (considering I was TIRED from work), felt like a chat with a friend vs. business. That’s important and I’ll remember it. Thank you for your service and knowledge, Ashley. Keep up the good work! And have a good rest of your week!"

"Muy satisfecha con la agente Damaris Lozada , excelente profesional , excelente trato , recomiendo la oficina un 100 % . Gracias por el servicio ."

"Lisa made us feel so comfortable. Insurance can be complicated but we enjoyed this meeting."

"Jasmine is absolutely amazing!!!

We bought a new vehicle and needed insurance coverage to be effective the same day. Like most people, I shopped around for quotes and found that State Farm offered the best rates. The only issue was that the online system automatically set the policy’s effective date a few days out, and we needed coverage immediately.

I emailed the office associated with the quote and was so fortunate to connect with Lisa Torres and Jasmine Pierre-Lys. Jasmine responded almost immediately, and we ended up speaking on the phone for about 30 minutes. She was incredibly patient, professional, and thorough. She walked me through the different coverage options, explained what she felt was most appropriate for me, my vehicle, and my situation, and adjusted everything accordingly.

She made the entire process incredibly easy. By the end of the call, all I had to do was click a few links in my email to verify and approve everything and then set up my profile in the State Farm app. Just like that, my auto insurance was effective that same day, and I already had my insurance cards, receipts, and policy documents in hand.

Jasmine made what could have been a stressful, time-sensitive process completely seamless. I really appreciated how responsive she was and how much time she took to make sure everything was set up correctly rather than rushing through the process.

Another great benefit with State Farm is the opportunity to receive an additional discount by completing an eligible defensive driving course, which Jasmine also helped explain.

Overall, I had a fantastic experience and would highly recommend Lisa Torres’s office, and especially Jasmine Pierre-Lys, for making the entire process so easy from start to finish. Thank you so much!!"

"Great service. Very patient and very friendly."

"Lisa and her team go above and beyond for the Dunwoody/ Sandy Springs community. After seeing their involvement over the years, and a recent increase proposal at Allstate (I was with them for 6 years), I gave State Farm a shot and they not only came in under the proposed hike at Allstate but also came in under what I have previously been paying them saving me over $1k for the year. For those of you who may need it, State Farm allows for credit card transactions with zero fee and zero offset increase in 6 month/ yearly prices.

Jasmine was a pleasure to work with and got us switched over easily. Give them a shot to earn your business, you will be glad you did!"

"Recently switched happy with service and coverage highly recommend"

"Authentic, warm, knowledgeable and caring agent... traits all too rare these days with so many seeing you only as contributing to their profit margin. Highly recommend."

"Switched and saved several hundred dollars on car insurance.

I got a thorough review of my coverage as well."

"Great services she helped me in everything from the beginning to the end with my policy for my house until reaching the price that accommodated my budget very satisfied with his help"

"Excellent service from both Lisa and Damaris and from all the staff as well. They respond quickly and are very knowledgeable. Very recommended"

"Purchased life insurance and I loved it 🦖"

"As soon as we walked in
We got a great hospitality
Everyone who r working here all are so kind and welcoming
Ashley zamarron don
was really helpful and she gave me a good deal
She explained me with so patience and informative
Overall i had a good experience
I recommend this place and they will help u out
Cheers"

"Ashley was a great help today and very knowledgeable"

"Jasmine is wonderful to work with. She is always prompt in her responses, knowledgeable about insurance, and very helpful. Thank you for the incredible support!"

"Mi experiencia ha sido fenomenal, tengo mi negocio , mi vida , mis autos y mi casa con Lisa , gracias por todo . Súper recomendada!!"

"I can’t say enough good things about Lisa! She truly went above and beyond to help me when I was in a bind with my insurance. She was incredibly knowledgeable, patient, and so willing to help me navigate everything when I was feeling completely overwhelmed.

I’m so grateful to have someone like her in my corner. She made a stressful situation so much easier and genuinely cared about helping me get everything taken care of. If you ever need help with your insurance, I highly recommend her!"

"Ashley was great!! Very professional and pleasant to work with. She answered all my questions and there rates were the best of the companies I compared. Would definitely recommend them!!!!"

"Estaba buscando la manera de bajar el precio del seguro de nuestros carros y un amigo me recomendó a Lisa. Me atendieron enseguida en español, siempre muy profesionales y con mucho conocimiento. Me contestaron todas mis preguntas con mucha paciencia y gracias a su experience lograron encontrar un precio mucho más económico y con las mismas coberturas. Gracias Lisa y Ashley"

"Damaris fue exelente"

"Great service! So personable & helpful!"